RapidHeat FAQ

One heater is CA$79, two are CA$119, three are CA$159, and four are CA$239. Free shipping in Canada is included. Review your final checkout total before paying.

The three-heater bundle is CA$53 per heater. Two work out to CA$59.50 each, and four to CA$59.75 each. Choose the quantity you’ll use; the three-pack offers the lowest unit price.

RapidHeat is a plug-in ceramic (PTC) space heater with a remote control, digital thermostat, high and eco modes, a timer, and overheat protection.

Checkout is handled through Shopify, with Visa, Mastercard, American Express, Apple Pay, Google Pay, and Shop Pay. Choose your preferred secure payment option at checkout.

No. Secure Delivery + Lifetime Warranty is an optional CA$9.95 add-on. Read the warranty terms before deciding whether to include it; it is separate from the heater bundle price.

Start at rapidheatcanada.com, check the spelling of the address, and compare the product, bundle total, currency, and policies. Checking these details helps you compare the full offer.

Yes. RapidHeat offers free shipping in Canada. Check your address and order details carefully before completing checkout.

Visit our Shipping page for shipping information, and check any details provided for your order. Need it for a particular date? Contact support before ordering to discuss timing.

Contact support to ask about the dispatch details for your order. We offer free shipping in Canada; parcel origin is a separate detail to check with us.

RapidHeat offers 30-day returns. Read the Returns page for the conditions and process before ordering, and contact support to discuss a return rather than sending a parcel without instructions.

Contact support@rapidheatcanada.com with your order reference and a description of the problem. Photos can help explain damage. Do not use a damaged heater while waiting for guidance.

Email support@rapidheatcanada.com with your order reference and question. Never send a full card number, security code, or payment password by email.

Keep the heater supervised while it runs. Overheat protection adds a safety feature, and everyday precautions still matter. Follow the instructions and turn it off before leaving or sleeping.

Plug the heater directly into a suitable 120V wall outlet, not an extension cord or power strip. If the outlet is loose, damaged, or getting hot, stop using it and ask a qualified electrician for advice.

No. Never cover the heater or block its air openings. Keep bedding, curtains, clothing, paper, and furniture away, following the clearances in the product instructions.

Keep RapidHeat away from water. Choose a dry indoor location permitted by the supplied instructions, rather than a bathroom or damp area.

Keep children and pets away from the heater and its hot surfaces. Choose a suitable location and supervise use. A remote control or timer does not replace adult supervision.

Stop using it. Turn it off and disconnect it if safe to do so. Do not try to repair it yourself; contact support and have any questionable outlet checked by a qualified electrician.

It is a wall plug-in ceramic (PTC) space heater for a suitable 120V outlet. It provides supplemental warmth for small-to-medium rooms, not whole-home heating.

No. It is intended for local warmth in a room you are using. Room size, insulation, draughts, and outdoor temperature all affect the result.

Warm-up time depends on your room’s size, starting temperature, insulation, and draughts. Adjust the settings to suit your comfort, and allow for your room’s conditions.

RapidHeat includes a remote, digital thermostat, high and eco modes, and a timer. Follow the supplied instructions for setting and operating these controls.

No. A timer helps manage a session but does not make unattended operation safe. Turn the heater off when you leave or go to sleep.

Choose a dry indoor location permitted by the instructions, with a suitable wall outlet and unobstructed airflow. Allow the clearances in the instructions, with furniture and curtains well away.

Your running cost depends on power consumption, time used, and your electricity rate. With confirmed power information and your utility rate, you can make an estimate using the calculation below.

Multiply power in kilowatts by hours used, then by your electricity price per kWh. Use confirmed product information and your own utility rate; actual consumption may vary as the heater cycles.

Eco gives you another operating mode to choose from. Your electricity bill still depends on how long you use the heater, local rates, and your other home heating. A lower bill is not guaranteed.

Bundles reduce the purchase cost per heater compared with single units. Running costs are separate: using more heaters can increase electricity use. Choose your bundle for the rooms you’ll use.

RapidHeat is supplemental room heating, not a replacement for the system that keeps your whole home at a safe temperature. Avoid changes that could put plumbing or occupants at risk.

Use supplemental heat only when needed in a suitable room, choose a comfortable setting, and switch off when finished. Address draughts safely without blocking heater openings or required ventilation.